Privacy Policy

This Privacy Policy explains how Alpha Core Enterprises LLC ("Alpha Core," "we," "us," or "our") collects, uses, and protects information when you visit our website or engage our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways:

• Information you provide. When you request a consultation, contact us, or engage our services, we collect details such as your name, business name, email address, phone number, and any information you share about your systems, goals, or project.
• Information collected automatically. When you visit our website, we may collect standard technical data such as your IP address, browser and device type, the pages you view, and the date and time of your visit, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• respond to inquiries and provide consultations and services;
• scope, deliver, support, and improve our IT systems design and AI automation work;
• send service-related communications, invoices, and updates;
• maintain the security and performance of our website; and
• meet our legal, tax, and contractual obligations.

3. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve it. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

4. How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral or targeted advertising. We may share information with:

• trusted service providers who help us operate our business, such as hosting, email, scheduling, and payment processors, under confidentiality obligations;
• third parties when required by law, regulation, or legal process, or to protect our rights, property, or safety; and
• a successor entity in connection with a merger, acquisition, or sale of business assets.

5. Client and Business Data

In the course of our work we may access systems, accounts, or data belonging to you or your business. We treat this information as confidential, use it only to perform the agreed services, and protect it using reasonable safeguards. Specific handling may also be governed by the terms of your service agreement.

Where we process personal information on behalf of a business client, the client directs how that information is used. The client is responsible for having the appropriate legal basis, notices, and consents for the information it asks us to process, and we act on the client's reasonable instructions under the applicable service agreement.

6. Data Security

We use reasonable administrative, technical, and physical measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting personal information, we will notify affected parties and authorities as required by applicable law.

7. Data Retention

We retain information for as long as needed to provide our services, maintain business and tax records, and comply with legal obligations, after which we take steps to delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, to obtain a copy of it, or to opt out of certain communications. Residents of Texas and certain other states may have additional rights under applicable law, including the right to appeal our decision on a request. We do not sell personal information or use it for targeted advertising. To make a request, contact us using the details below; we will respond as required by applicable law and will not discriminate against you for exercising your rights.

9. Third-Party Links

Our website may link to third-party websites or tools. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing them with information.

10. Children's Privacy

Our website and services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Your continued use of our website or services after an update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: